shipping / returns

shipping

SHIPPING COSTS

We ship all items for free to US and APO addresses. Canadian orders are charged a flat $9.99 shipping charge. Canadian residents are responsible for customs fees and duties.

DELIVERY TIME

After you place your order, all items ship within 1 to 2 business days (excluding weekends and US holidays) from our warehouse in Northern California or an Amazon warehouse that’s closer to you. Please allow approximately one week for your order to arrive in the US and approximately two weeks for orders to arrive in Canada. We know it’s hard to wait!

international orders

We do not ship directly outside of the United States and Canada. You can search for a local retailer on our international retailers page.

US SALES TAX

LunchBots collects sales tax on orders shipping to California only.

returns

NO-QUESTIONS-ASKED RETURN POLICY

If for any reason you are not satisfied with your purchase made on LunchBots.com, simply return your order within 30 days of the purchase date and we will happily credit your original form of payment. Returned goods must be in new, unused condition. Return postage is your responsibility and we recommend using a traceable carrier (like UPS or Fedex), insured for the full value of the return merchandise. We are not responsible for return packages lost en route.

To make a return, please complete the Return Authorization Request below.